Effective Date: 21 May 2025
Last Updated: 25 May 2025
Website: https://edge-consulting.co.uk
Data Controller: Edge Consulting, Burford Oxfordshire

Edge Consulting ("we", "our", "us") is committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal data when you interact with our website https://edge-consulting.co.uk, specifically through our contact form powered by Gravity Forms on the WordPress platform.

We process your data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

When you submit a contact form on our website, we may collect the following personal data:

• Full name
• Email address
• Phone number (if provided)
• Any other information you voluntarily submit in the message field

We do not collect special category (sensitive) data unless you explicitly provide it, and we advise against submitting such information via the contact form.

We collect and process your personal data for the following purposes:

• To respond to your enquiry or request (legal basis: legitimate interests or consent)
• To provide customer support or information (legal basis: legitimate interests)
• To maintain communication, where applicable (legal basis: legitimate interests or consent)

If we rely on your consent, you may withdraw it at any time by contacting us.

Form submissions are securely stored on our WordPress website’s database, which is hosted on secure UK- or EU-based servers, and may also be sent to our secure business email inbox.

We implement technical and organisational measures to protect your personal data, including:

• SSL encryption
• Regular security updates
• Restricted access to data

We only retain your personal data for as long as necessary to fulfil the purpose for which it was collected, or as required by law. Typically, form submissions are retained for no longer than 12 months, unless ongoing communication or legal obligations require otherwise.

We do not sell or rent your personal data to third parties.

We may share data with trusted service providers who support the operation of our website (e.g., web hosting providers, email services), under strict data processing agreements and only when necessary for the purposes described.

All third parties are required to handle your data in compliance with applicable data protection laws.

Under the UK GDPR, you have the following rights:

• Right to access – You can request a copy of your personal data.
• Right to rectification – You can request correction of inaccurate or incomplete data.
• Right to erasure – You can request deletion of your data ("right to be forgotten") under certain circumstances.
• Right to restrict processing – You can ask us to limit how we use your data.
• Right to object – You can object to processing based on legitimate interests.
• Right to data portability – You can request that we transfer your data to another organisation or to you.
• Right to withdraw consent – If processing is based on consent, you may withdraw it at any time.

To exercise any of your rights, please contact us using the details below.

If you are not satisfied with our response, you also have the right to lodge a complaint with the Information Commissioner's Office (ICO): https://ico.org.uk

Our website may use cookies and similar technologies to enhance user experience and monitor website performance.

If your personal data is ever transferred outside the UK, we ensure appropriate safeguards are in place (e.g., adequacy decisions, Standard Contractual Clauses) in line with the UK GDPR.

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a new effective date. We encourage you to check this page periodically for updates.

If you have any questions about this Privacy Policy or your data, you can contact us at:

Email: [Insert Contact Email]
Address: [Insert Company Address]